Legal

Privacy Policy

This policy explains how we collect and use your personal data when you visit bennyjames.com, contact us or work with us as a buyer. We only ask for what we need, and we never sell your data.

Last updated: 26 October 2026

01. Who is responsible for your data

The data controller is the company that operates the Benny James buyer representation service:

Company
SuiteLife SL
Tax ID (NIF)
B64714710
Registered address
C/ Aribau 80, Atico 2a, 08036 Barcelona, Spain
Email
benny@bennyjames.com
Phone
+34 615 38 47 45

If you have any question about this policy or about your data, write to benny@bennyjames.com.

02. What data we collect

  • Contact form and emails: your name, email address and anything you choose to tell us in your message.
  • Calls: the details you give when we arrange a call by email, phone or the contact form, such as your name, email, phone number, time zone and property goals.
  • Clients: when you hire us as your buyer’s agent, the identification, contact and financial information needed to prepare and complete your purchase, including the checks that Spanish anti-money laundering rules require.
  • Browsing: technical data such as your IP address, browser and the pages you visit, collected through cookies as explained in our Cookies Policy.

Please do not send us sensitive information, such as health or religious data, through the contact form.

03. Why we use it and on what legal basis

  • To reply to your enquiry and arrange a first call. Legal basis: your request and the steps you ask us to take before signing a contract (article 6.1.b GDPR).
  • To represent you as a buyer once you hire us. Legal basis: performance of our contract with you (article 6.1.b GDPR).
  • To meet our legal duties, such as anti-money laundering checks under Spanish Law 10/2010, accounting and tax. Legal basis: legal obligation (article 6.1.c GDPR).
  • To send you market updates or guides, only if you subscribe. Legal basis: your consent (article 6.1.a GDPR), which you can withdraw at any time.

We do not make decisions about you based solely on automated processing, and we do not build profiles for advertising.

04. How long we keep it

  • Enquiries that do not become clients: for as long as needed to answer your enquiry. After that, we keep it blocked, and only available to the authorities, for the period the law sets for possible legal claims, and then delete it.
  • Clients: while our contract lasts, and afterwards for the periods the law requires, for example 10 years for anti-money laundering records and 6 years for accounting records.
  • Newsletter: until you unsubscribe.

05. Who we share it with

We do not sell or rent your data. We share it only when it is needed:

  • Service providers that help us run the business, under data processing agreements: website hosting Hostinger, email Google Workspace and client management Fibery.
  • Professionals involved in your purchase, such as lawyers, notaries, banks, valuers or the seller’s agent, only on your instruction and only as far as needed.
  • Public authorities, when the law requires it.

06. International transfers

Some of our providers are based outside the European Economic Area, for example in the United States. When your data is transferred there, we make sure it is protected by an adequacy decision, such as the EU-US Data Privacy Framework, or by the European Commission’s standard contractual clauses.

07. Your rights

You can ask us at any time to:

  • Access the data we hold about you.
  • Correct data that is wrong or incomplete.
  • Delete your data when it is no longer needed.
  • Restrict or object to how we use it.
  • Receive your data in a portable format.
  • Withdraw your consent, without affecting what we did before.

Write to benny@bennyjames.com and tell us which right you want to use. We may ask you to confirm your identity, and we will reply within one month.

If you believe we have not handled your data properly, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.aepd.es.

08. How we protect it

We use appropriate technical and organisational measures to keep your data safe, and we only give access to the people and providers who need it to do their work.

09. Changes to this policy

We may update this policy when the law or our services change. The date at the top of this page shows the latest version.